T&CsT&Cs

T&Cs

TERMS AND CONDITIONS OF SALE AND DELIVERY

1. Quotes
Our quotes are non-binding and subject to change with regard to price, delivery availability and delivery time limits.

2. Retention of title
All goods supplied by us remain our property until such time as all claims have been paid in full. This retention of title also extends to new products created through processing. If goods supplied by us are combined or mixed with goods that do not belong to us, we acquire co-ownership of the new goods produced. In the event of resale before the full purchase price has been paid, the claims accruing to the buyer as a result of the further processing pass to us.

3. Terms and conditions of delivery
The stated prices are to be understood as ex works, exclusive of packaging and plus VAT.

From a merchandise value of € 500.00 upwards, we provide free delivery (or free to the German border, as the case may be), including packaging.

The minimum quantity is 1 kg/l for items with a kg/l price below € 250.00.

Please note that we can only process orders starting at a minimum order value of € 300.00.

4. Force majeure
Circumstances for which we are not at fault, such as strike, lockout, fire damage, orders issued by government agencies, shortages of raw materials, etc., exempt us from the obligation to make delivery for the duration of the disruption.

5. Insurance
All goods are sent out at the buyer’s risk; we do not insure goods except at the buyer’s express request. We assume no liability for losses occurring due to breakage or other damage.

6. Complaints
Complaints can only be accepted if they are made without delay, and in any event no later than one week after the goods arrive. In the event of justified complaints, we will provide a replacement delivery or credit, at our option. We are not liable for damage or losses occurring through processing of defective goods. Minor quality fluctuations whose root cause lies in the naturalness of the product itself or the raw materials used therein do not constitute grounds for complaints or claims for damages.

7. Place of performance and place of jurisdiction
The place of performance for delivery and payment is 74348 Lauffen am Neckar, Germany. The place of jurisdiction is Heilbronn, Germany.

8. Miscellaneous
Our deliveries are made exclusively based on the above terms and conditions of sale and delivery.

The buyer of our products is responsible for checking and complying with all issues arising through processing with regard to the statutory provisions.

The seller is not liable for any legal defects arising as a result of the name of the product sold being protected under trademark law by third parties.

Taking back packaging materials and disposal thereof are not included in the price.


Last updated 01/2018